Warranty and Service

Warranty and Service

Fast and Effective Solution

Yakut Kazan: Reliable Products, Fast and Effective Service Concept Yakut Kazan always prioritizes customer satisfaction while offering high-quality tank solutions for industrial sectors. The company makes a difference in the sector with its confidence in the quality of its products and after-sales services. As a company that always prioritizes customer satisfaction, Yakut Kazan attaches great importance to after-sales services. It trusts the quality of its products. In the event of any production or workmanship error, it provides complete assurance to its customers by offering one-to-one replacement service. Yakut Kazan evaluates the demands received under warranty as soon as possible and offers fast and effective solutions.
Yakut Kazan’s Warranty Concept Yakut Kazan stands behind every tank it produces, offering its customers complete assurance. The basic principles of the company’s warranty concept are as follows:
  • One-to-One Replacement Against Manufacturing and Workmanship Defects: Yakut Kazan offers its customers a fast and trouble-free one-to-one replacement service in the event of any manufacturing or workmanship defect. In this way, customers can continue to use their products without suffering in the event of a possible problem.
  • Fast and Effective Solution: Requests under warranty are meticulously examined by Yakut Kazan’s expert team and resolved as soon as possible. The company always strives to provide fast and effective solutions to ensure customer satisfaction.
Yakut Kazan’s Service Services: Uninterrupted Support Yakut Kazan also stands by its customers with its after-sales service. The company’s services include:
  • Technical Support: Its expert technical team offers fast and accurate solutions to all kinds of technical questions and problems of customers.
  • On-Site Service: When necessary, Yakut Kazan’s experienced service personnel go to customers’ facilities and provide on-site service.
  • Spare Parts Supply: Yakut Kazan guarantees the supply of original spare parts for the long-lasting and trouble-free operation of tanks.
Yakut Kazan’s Importance of Customer Satisfaction Yakut Kazan aims to maintain customer satisfaction not only during sales but also after sales. The company establishes long-term and trust-based relationships with its customers, showing that it is always by their side. Yakut Kazan is a reliable business partner in industrial sectors with its high-quality products and customer-oriented service approach. The company’s warranty and service services provide fast and effective solutions to customers’ potential problems, ensuring their operational continuity.
Yakut Kazan Production Tracking and Monitoring System Material Information: All materials used in the production of the product (sheet metal, welding wire, paint and raw materials, etc.), batch numbers, supplier information, entry dates and certificates are recorded in the system. Production Stages: Information such as the stages the product goes through (cutting, bending, welding, assembly, testing, etc.), who is the personnel responsible for the production process, the start and end dates of the stages are entered into the system. Test and Control Information: Information such as the stages the product goes through (cutting, bending, welding, assembly, testing, etc.), who is the personnel responsible for the production process, and the start and end dates of the stages are entered into the system. Shipping Information: Information such as when the product was shipped, recipient information, delivery note number, transportation method and delivery date are recorded in the system. It can be checked that the product is delivered to the customer on time and completely.

Quality & Flawless
Industrial Solutions

Yakut Kazan is a pioneer in the sector with its specially designed and high quality tank manufacturing that adds value to the production processes of its customers.

PRODUCTS

The Choice of Successful Engineers Around the World Yakut Kazan

Our products are exported to GERMANY, ARNAVATIA, AUSTRALIA, AZERBAIJAN, UAE, BELGIUM, BOSNA HERSEK, BULGARIA, CZAY, CZECH, DENMARK, DOMINIC REPUBLIC, Ecuador, FAS, FRANCE, GABON, GANA, SOUTH AFRICA, GEORGIA, CROATIA, NETHERLANDS, IRAQ, UK, IRELAND, The products are exported to SPAIN, SWEDEN, ITALY, CANADA, QATAR, KENYA, KOREA, KOSOVA, LETONIA, HUNGARY, MACEDONIA, EGYPT, MOLDOVA, NEPAL, NORWAY, PERU, PORTUGAL, ROMANIA, SERBIA, SLOVAKIA, SLOVENIA, SAUDI ARABIA, TANZANIA, OMAN, GREECE.